Service | Overview
Hotline
Phone +49 7131 505-500
Monday to Friday 6:00 a.m. to 12:00 a.m.
Saturday 6:00 a.m. to 6:00 p.m.
We're here for you, whether by phone, data channel or in person.
Our team is made up of professionals with years of experience.
The service hotline is available for you from Monday to Saturday, offering you immediate professional assistance with all your concerns.
Your ILLIG Service
ILLIG systems are used all over the world. A network of locations and service sites across the globe, as well as sales agencies in over 80 countries provide comprehensive customer care. ILLIG's global presence also ensures that new international trends are recognized early and country-specific standards are accounted for in product development. Customers who operate on a global scale benefit from this service when entering new markets.
Worldwide, more than 20,000 ILLIG machines are operated around-the-clock to produce superior-quality brand-name products. With local contact persons and a central service hotline we are here for our customers. Your concerns are immediately directed to the appropriate specialist to be solved efficiently and effectively. ILLIG also offers remote support to diagnose and eliminate issues quickly. Required spare parts are delivered directly from our worldwide network of warehouse locations to our customers as quickly as possible. And if the problem can't be solved remotely, our service technicians can be on site at quick notice.
